I’m on AT&T and I don’t have a problem with it. I’ve had my share of service hiccups and bad customer service, but who hasn’t. I don’t know a single wireless carrier where I haven’t met someone who has issues with their service. Two have Twitter/text issues with Sprint. T-Mobile has no 3G in Pittsburgh. Verizon shuts my internet off for no reason (thus not getting my FIOS business). AT&T’s customer service sucks. Even their store attendees hate it. (but I have a great experience with their stores, and thankfully, have the Apple Store at my disposal).
But I want some choice.
As I’ve already had some issues, and amazingly, we’ve had AT&T in our household since it was AT&T the first time circa 2003, we’re about due, I suppose. So when that day comes, and something goes down with our account that I can no longer tolerate, It would be nice to bring my phone to a comparable service. What if a misunderstanding happens where they claim I owe them obscene charges for text messaging or data that I’m unaware of. What if, like Leo Laporte, they’re foreign “counter” doesn’t work and I still go over my allotted time and data? I don’t have Laporte money. I guess I also don’t travel to China…