And now, a positive experience.

As many know, I’ve been an avid Netflix customer since 2006.  The service has been a great experience of consistent and value added service, with teh addition of streaming movies, and some great social tools.  One thing that happens is that you may have a more obscure selection in your queue, ready to come up next.  You would have it sent from another facility, sometimes halfway across the country, leaving you a few extra days to anticipate your next disc.  This time, instead, I go this…

Netflix
Your Account | Queue | Help
Shipping update
Dear Michael,

WWE: Hell in a Cell: The Greatest Hell in a Cell Matches of All Time: Disc 3 was not available from your local shipping center. Fortunately, it was available from a shipping center in another part of the country. It’s on its way and should arrive within 3 to 5 days.

You’ll notice we also recently sent the next available DVD from your Queue to enjoy while WWE: Hell in a Cell: The Greatest Hell in a Cell Matches of All Time: Disc 3 makes its way to you.

Your Queue now shows this extra DVD rental. Enjoy.

-The Netflix Team

So Netfix effectively temporarily upgraded my subscription to get less downtime in this situation.  Kudos to Netflix to fixing a small complaint I’d had in the past, which are still few and far between.

2 thoughts on “And now, a positive experience.

  1. Let me guess. An Anime? I think they’re the other ones they’ve done the delay with. Side note: I just ran through their WWE selection for my Queue. Won’t need 24/7 for a while…

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